The Gambling Commission has come down heavily on 888, one of Britain’s largest online gambling firms. As a result of some major failings in its handling of vulnerable customers, the betting firm has been fined over £7.8million.
Following the Competition and Markets Authority taking enforcement action against online gambling companies suspected of breaching consumer law, the 888 fine is yet another warning to the gambling industry that it is under intense scrutiny.
For further info, please see the Gambling Commission's release: http://www.gamblingcommission.gov.uk/news-action-and-statistics/news/2017/Gambling-firm-888-to-pay-over-7.8million-for-failing-vulnerable-customers.aspx
A spokesperson for the Department of Culture, Media and Sport said: “The Gambling Commission is completely right to take strong action against firms that do not act properly to safeguard consumers. They have a responsibility to protect players and this fine reinforces the message to the sector that failure to do so will be punished. Our review of the gambling sector includes looking at social responsibility within the industry and protection of players and what more could be done in this area.”