When it comes to environmental claims, you will be aware that the UK's Competition & Markets Authority (CMA) plans to bring enforcement action against businesses that make non-compliant 'greenwashing' claims from January 2022 onwards. The CMA's remit includes green claims in most company communications, including on pack, in store, on websites and social media, and in advertising and marketing. It came up with its own Green Claims Code to help businesses stay on the right side of the line.
Not to be out-done, the Committee of Advertising Practice (CAP) and the Advertising Standards Authority (ASA) also plan to apply pressure on companies when it comes to eradicating misleading and socially irresponsible environmental claims from advertising and marketing.
The ASA believes that the existing rules in the CAP and BCAP Codes already provide comprehensive rules to tackle misleading and socially irresponsible green claims in advertising and marketing. However, they will carry out a series of enquiries into priority areas requiring consumer behaviour change and carbon reduction which include aviation, heating/energy, cars, waste, and animal-based food. In the meantime, they have published some general guidelines to help advertiser to comply with the rules.
Luckily for all of us, the CAP/ASA guidance is largely consistent with the Green Claims Code, so if you comply with one, you should comply with the other.
The key points of the ASA's latest guidance are as follows:
- Environmental claims are likely to mislead if the basis of the claim is not clear. Some information will be necessary for consumers to understand the basis of the claim, and unqualified claims could mislead if they omit this significant information.
- Although consumer understanding of environmental claims is increasing, marketers should be careful not to assume a level of knowledge greater than is reasonable or likely.
- Before submitting marketing communications for publication, marketers must ensure that they hold robust documentary evidence to prove all claims, whether direct or implied, that are capable of objective substantiation.
- General claims about the environmental credentials of products or services are likely to be interpreted as claims about the product’s entire lifecycle, from manufacture to disposal.
- Marketers should hold evidence to substantiate all objective claims and, if a significant division of scientific opinion exists or evidence is inconclusive, that should be made clear to readers: marketers should not suggest that their claims command universal acceptance if they do not.
- Marketers of products that do not damage the environment should not claim that the product has been changed to make it safe. And, if a product is, by its nature, environmentally damaging, marketers should not imply that by improving it they have stopped an adverse impact. It is legitimate to advertise the environmental “improvement” that the product has undergone.
Trivialising consumer behaviour likely to result in harmful pollution or excessive waste
- Encouraging or condoning non-recycling of recyclable packaging
- Encouraging or condoning consumers to disregard the harmful environmental impact of their actions
- Encouraging or condoning littering.
The guidance also makes the distinction between the products themselves and their advertising. The ASA is only concerned with the advertising. It goes without saying advertisers must not encourage behaviour grossly prejudicial to the protection of the environment. However, it begs the question of what may be considered “grossly prejudicial” as public opinion changes. For example, it might become unacceptable to advertise airlines, cruises or skiing trips.
Any advertising practices or ad creatives that become more commonplace or problematic in the future, in an evolving context in which legislators confer top priority to climate change, could be addressed via ASA rulings and / or additions to this guidance (or potentially to the CAP and BCAP Codes).
Marketers should carefully consider the claims they wish to make, and ensure that they hold substantiation before they advertise products and services.
“The increased urgency for businesses and other stakeholders playing their part in tackling climate change and other environmental harms is reflected in domestic and international legislation and agreements on climate change”